Privacy Policy

This privacy policy sets out how uses and protects any information that you

give when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide

certain information by which you can be identified when using this website, then you can be assured

that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this

page from time to time to ensure that you are happy with any changes. This policy is effective from


What we collect

We may collect the following information:

  • Name and date of birth
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in

particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other

information which we think you may find interesting using the email address which you have


  • From time to time, we may also use your information to contact you for market research

purposes. We may contact you by email, phone, fax or mail. We may use the information to

customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized

access or disclosure we have put in place suitable physical, electronic and managerial procedures to

safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you

agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a

particular site. Cookies allow web applications to respond to you as an individual. The web application

can tailor its operations to your needs, likes and dislikes by gathering and remembering information

about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about

webpage traffic and improve our website in order to tailor it to customer needs. We only use this

information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages

you find useful and which you do not. A cookie in no way gives us access to your computer or any

information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but

you can usually modify your browser setting to decline cookies if you prefer. This may prevent you

from taking full advantage of the website.

Links to other websites -

Our website may contain links to other websites of social media pages like Facebook, Pinterest,

Instagram, Twitter. However, once you have used these links to leave our site, you should note that

we do not have any control over that other website. Therefore, we cannot be responsible for the

protection and privacy of any information which you provide whilst visiting such sites and such sites

are not governed by this privacy statement. You should exercise caution and look at the privacy

statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to

indicate that you do not want the information to be used by anybody for direct marketing


  • if you have previously agreed to us using your personal information for direct marketing

purposes, you may change your mind at any time by writing to or emailing us


  • We will not sell, distribute or lease your personal information to third parties unless we have

your permission or are required by law to do so. We may use your personal information to

send you promotional information about third parties which we think you may find interesting

if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection

Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please

write to the below address

If you believe that any information we are holding on you is incorrect or incomplete, please write to

or email us as soon as possible, at the below address. We will promptly correct any information

found to be incorrect.


What is your Return Policy?

While we make sure to deliver the best, we do entertain returns in case of dissatisfaction with the

material or product damage. In case you did not like the product, you can return the fabric within 7

days from the date of receipt (not applicable in case of fabrics measuring below 2mtrs). In this case,

the return shipping charges will be borne by the customer. We will refund the fabric amount (only),

if we receive the order, within 7 days from the date of receipt.

Please Note: Products under 2mtrs or bought on Sale are not returnable or exchangeable

unless defective.

Ideally, all our products undergo thorough quality checks before delivery, if you still find that the

product is damaged, kindly send us pictures of the product within 24 hours from the order receipt.

Once we confirm on order damage, we will refund the entire amount including shipping to your bank

account or offer you a coupon code of the same amount. In such a scenario, you do not have to

return the fabric, place another order! We will try out best that you don’t face an issue like this


What is your Cancellation Policy?

Did you place a wrong order or changed your mind? You absolutely have no reasons to freak out

because we got you! If you cancel your order within 24 hours from the time of order placement, full

amount will be refunded. if you wish to cancel your order once it’s shipped the money will not be